How we handle
your inquiry information.
This notice describes information submitted through the LUYANG website and how you can contact us about it.
Website operator: Luyang Industry And Trade (Yangjiang) Co., Ltd., No. 1, Lane 11, West Yannan Rd., Chengxi Industrial Zone, Jiangcheng, Yangjiang, Guangdong, China. Contact: sam@luyangindustry.com.
Information you provide
When you request a quotation, we collect the contact details and business requirements you choose to provide, such as your name, company, email, phone or WhatsApp, target market, product interests, quantity and message. The form may also record submission time, technical information such as IP address, and campaign source tags to help us manage inquiries and protect the form.
How we use it
We use inquiry information to review your request, discuss products and quotations, arrange project follow-up, and maintain relevant business records. Submitting a quote request does not automatically subscribe you to a marketing newsletter.
Storage and service providers
Website inquiry records are stored in our WordPress administration system. Hosting and communication providers may process information needed to operate the website or respond to you. We keep inquiry records only as long as needed for the business purpose and applicable requirements, and limit access to authorized staff.
External contact channels
If you contact us using WhatsApp, email or another platform, that service also processes information under its own privacy terms. External links do not submit messages automatically.
Cookies and technical information
The website uses technical functions needed for pages, forms, security and administration. Campaign source tags can identify the social platform or campaign that led to an inquiry. Do not include sensitive personal documents or payment details in the inquiry form.
Your questions and requests
Contact sam@luyangindustry.com if you want to ask about, correct or request removal of your inquiry information. Requests are handled subject to applicable recordkeeping obligations and identity checks where necessary.
Last updated: 7 October 2026.